Returns & Exchanges

Return Policy

All purchases are non-refundable and non-exchangeable. 

You may return a faulty product for a store credit, a replacement, or a different product to the same value.
The difference amount for goods exchanged for items of lesser value will be voided.
Product must be returned in their original condition and in their original boxes and packaging.
Customers are responsible for their own costs of shipping and insurance in respect of any return and for all costs of shipping.


Simply return the goods in their original condition within 10 days.

Usually it can take up to 3 business days (for Jakarta) or 6 business days (for outside Jakarta) for your return to be delivered back to us, depending on the delivery service that you use.

For hygiene reasons, we cannot accept the return of earrings.


Exchange Policy

All exchanges are based on stock availability.

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